FAQs
Saugus Overhead Door, LLC
What is the lead time for a garage door installation?
Our readily available stock items can be installed immediately. For specialty items such as carriage house doors, the typical lead time is between 2 to 4 weeks.How do I know what size garage door I have or need?
To determine the size, measure the width and height of the finished opening. Garage door dimensions are always listed as width first, then height. For your convenience, Saugus Overhead Door offers complimentary on-site estimates, where we'll take precise measurements to ensure the correct size for your needs.Does Saugus Overhead Door offer warranties?
Certainly. We provide a comprehensive manufacturer's warranty along with our own 1-year parts and labor guarantee. For those interested, we also offer extended warranty options.Do you offer preventative maintenance service?
Indeed, we do. Saugus Overhead Door provides scheduled maintenance services to ensure your overhead door remains in optimal working condition.Do you offer any discounts?
We're pleased to offer special discounts for senior citizens and veterans.What is your service area?
Saugus Overhead Door serves both residential and commercial clients throughout the Metro North and Greater Boston area. Our service area includes numerous towns from Acton to Woburn, MA.My garage door won't open, what can I check?
First, verify that the opener is functioning correctly, there are no broken cables, and nothing is obstructing the photo sensors. If issues persist after these checks, please contact us for professional assistance.Will you install a garage door that I bought myself?
We apologize, but we do not install customer-supplied doors. This policy ensures the quality and compatibility of our installations.Is it safe to replace my garage door spring myself?
For your safety, we strongly advise against attempting to replace garage door springs yourself. This task should be performed by trained professionals due to the potential risks involved.Do you offer emergency garage door repair services?
Yes, we provide emergency repair services. Please contact us immediately if you require urgent assistance with your garage door.